Privacy Policy

Last Updated: December 18, 2024

Introduction

This Privacy Policy describes how Beklik Event ("we," "our," or "us") collects, uses, shares, and protects your information when you use our mobile application Beklik Event ("the App"). We are committed to protecting your privacy and ensuring transparency about how your data is handled.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide Directly

  • Profile Information: Display name and profile avatar image that you choose to set
  • Booking Data: Information about your field bookings including dates, times, and venue preferences
  • User Preferences: Your settings and preferences within the App
  • Support Communications: When you contact us through the contact form, we may collect your message and any images you attach

Information Collected Automatically

  • Device Information: Device type, model, operating system version, unique device identifiers (including Android Advertising ID), and app version
  • Usage Data: App usage patterns, feature interactions, session duration, and performance metrics
  • Crash Reports: Technical data about app errors to help us improve stability
  • Installation Source: Information about how you installed the App (e.g., Google Play Store)

Location Information

With your explicit permission, we collect:

  • Precise Location: GPS coordinates to find football fields near you
  • Approximate Location: General location area for venue discovery

Location data is used only when the App is in use and you have granted permission. You can revoke location permission at any time through your device settings.

Calendar Information

With your permission, the App may access your device calendar to:

  • Add booking reminders to your calendar
  • Help you avoid scheduling conflicts

Calendar access is optional and requires your explicit permission.

Camera and Photo Access

The App may request access to:

  • Photo Gallery: To select a profile avatar image
  • Camera: To take photos for support reports when using the contact form

Photos are only accessed when you actively choose to upload an image. We do not access your photos without your action.

How We Use Your Information

  • Core App Features: To provide booking, venue discovery, and QR code check-in functionality
  • Personalization: To remember your preferences and provide a customized experience
  • Location Services: To show nearby football fields and calculate distances
  • Calendar Integration: To create booking reminders when you choose to add them
  • Analytics: To understand how the App is used and improve our services
  • Marketing Attribution: To measure the effectiveness of our advertising campaigns
  • Customer Support: To respond to your inquiries and resolve issues
  • Security: To detect and prevent fraud and abuse

Data Storage and Retention

Local Storage: Most of your data (bookings, preferences, profile) is stored locally on your device and is not transmitted to our servers. This data remains on your device until you uninstall the App or clear the App data.

Analytics Data: Anonymous usage data collected by third-party analytics services is retained according to their respective retention policies.

Advertising Identifiers: Device advertising identifiers may be processed for attribution purposes and are handled according to our third-party partners' policies.

Third-Party Services

The App may integrate with the following third-party services that collect and process data according to their own privacy policies:

AppsFlyer (Attribution and Analytics)

We use AppsFlyer to measure app installs, in-app events, and advertising attribution. AppsFlyer may collect device identifiers, IP address, and usage data.

Privacy Policy: https://www.appsflyer.com/legal/privacy-policy/

AppMetrica (Analytics)

The App may use AppMetrica for analytics and crash reporting. AppMetrica may collect device information, usage statistics, and crash data.

Privacy Policy: https://yandex.com/legal/confidential/

OpenStreetMap (Map Services)

We use OpenStreetMap for map display and venue location services. When using map features, your approximate location may be shared to display relevant map data.

Privacy Policy: https://wiki.osmfoundation.org/wiki/Privacy_Policy

Firebase Cloud Messaging (Push Notifications)

The App may use Firebase Cloud Messaging to send push notifications. This service may collect device tokens and delivery data.

Privacy Policy: https://firebase.google.com/support/privacy

Data Sharing and Disclosure

We do not sell your personal information. We may share data in the following circumstances:

  • Service Providers: With third-party analytics and attribution providers as described above
  • Legal Requirements: When required by law, court order, or governmental request
  • Safety: To protect the rights, safety, and property of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

No Account Required: You can use the App without creating an account or providing personal registration information.

Your Rights and Choices

  • Location Permission: You can enable or disable location access in your device settings at any time
  • Calendar Permission: You can enable or disable calendar access in your device settings
  • Camera/Photo Permission: You can enable or disable camera and photo access in your device settings
  • Push Notifications: You can enable or disable notifications in your device settings
  • Advertising ID: You can reset or opt out of personalized ads through your device settings (Settings > Google > Ads)
  • Data Deletion: Uninstalling the App removes all locally stored data from your device
  • Access and Portability: Contact us to request a copy of your data

Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Local Storage Security: Data stored on your device is protected by your device's security features
  • Secure Transmission: Data transmitted over the internet uses HTTPS encryption
  • QR Code Security: Booking QR codes include cryptographic checksums for validation
  • Limited Data Collection: We minimize the data we collect to what is necessary for App functionality

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

The App is not intended for children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using the App, you consent to the transfer of your information to these countries.

Our third-party service providers maintain appropriate safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy within the App and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the App after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, your data, or your privacy rights, please contact us:

We will respond to your inquiry within a reasonable timeframe.